Privacy Policy


Muvext Lda developed the mobile application, called “miio” as a free application to serve electric vehicle users.

This page is used to inform users about our policies with the collection, use and disclosure of personal information.

By choosing to use the application, you agree to provide certain personal information, which will be used in the manner described on this page. The personal information we hold is used to provide a better, more personalized service to you. By choosing to log in to the application, you will have access to a personal area, where you can enjoy some features and data that concern only the user in question. We will not use or share the information with any other third parties except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as our Terms and Conditions, which are accessible on muvext, unless otherwise defined in this Privacy Policy.

Collection and Use of Information

For a better experience, when using our app, we may require you to provide us with certain personal information, including, but not limited to, your location, email, vehicle details, address and password. The information we request will be stored by us and used as described in this privacy policy.

The application uses third-party services that may obtain information used to identify you.

Link to the privacy policy of third-party service providers used by the application:

Log Data

We also want to inform you that whenever you use the application, in case of an error, we store data and information – called Log Data. Such log data may include information such as the device's IP address, device name, operating system version, application configuration when using our service, the time and date of your use of the service, and other statistics. This Log data information is used to help improve application performance.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and are stored on your device's internal memory.

This service does not use “cookies” explicitly. However, the application may use third-party code and libraries that use “cookies” to obtain information and improve its services. The user has the option to accept or refuse these cookies and to know when a cookie will be sent to your device. If you choose to refuse these cookies, you may not be able to use some parts of this service.

Service Providers

We may employ third-party companies and individuals for the following reasons:

  • Facilitate our service;
  • To provide the service on our behalf;
  • To perform services related to services or
  • To help us analyze how our service is used.

We want to inform users of this service that these third parties may have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value user trust in providing your personal information, so we strive to use commercially acceptable means to protect it. Since no internet transmission method or electronic storage method is known to be 100% secure and reliable, we cannot guarantee absolute security.

Emails and Miscellaneous Information

Users who use the application agree to receive alert emails or contacts and information for new features, new products or services from the company, or other information relevant to the user or to Muvext.

Links to other websites

This service may contain links to other websites. If the user clicks on a third party link, he will be directed to that website. Please note that these external websites are not operated by us. Therefore, we recommend that you check the Privacy Policy of these sites. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

The application does not address anyone under the age of 13. We do not knowingly obtain personally identifiable information from children under the age of 13. In the event that we discover that a child under the age of 13 has provided us with personal information, we will immediately delete it.

Personal data

There is no processing of data other than Name and Email for identification purposes only.

In the application there is an option to delete the account and all data is deleted according to the law in force, alternatively you can also request the removal through [email protected]

Changes to the Privacy Policy

We may update our Privacy Policy regularly. Therefore, we advise you to visit this page periodically to be aware of any changes. We will inform our users of any changes to this policy and it will be available for consultation on this page. These changes are effective immediately after they are posted on this page.

Contact us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]